Infold
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About Infold · Managed AI receptionist

Infold answers the calls small teams can’t.

Every missed call is someone who needed something — a cracked tooth, a furnace out in a cold snap, a fade before Saturday. Infold is an AI receptionist built for Canadian businesses: it answers, books and follows up. We build it, test it and keep improving it with you.

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Read the greeting
  1. Thanks for calling Harbour Dental!
  2. You’re speaking with Sam, our AI receptionist.
  3. This call is recorded.
  4. How can I help you today?

A real recording of Infold’s voice, set up as the greeting for a sample dental office.

A mechanic works a wrench on the suspension of a car raised on a lift

Busy morning · Tue 10:12 AM

  1. Line 2 is ringing Everyone’s busy with a customer
  2. Answered and booked Confirmation texted to the caller
  3. Morning summary Every call from last night

Illustrative · fictional caller, real workflow

Why we started

Why does Infold exist?

Because every missed call is someone who needed something, and a small team can’t answer every call.

The person at the front desk is with a customer. The plumber is under a sink. Every chair in the shop is busy. After close, the phone keeps ringing. None of that is anyone’s fault — but the caller doesn’t know that. Some leave a message. Some try the next business on the list.

Hiring another person for every busy hour and every night isn’t realistic for most small teams. So we built a receptionist that answers the way your best person would, books what it’s allowed to book, and hands the rest to you with the details already written down.

  • A mechanic in a toque crouches with an impact wrench to change a wheel on a dusty car at the shop door 8:15 AM Swapping winter tires
  • A plumber in navy overalls working on water pipes in an open bathroom cabinet 11:40 AM Under a sink
  • A barber running clippers through a skin fade on a bearded client 1:05 PM Every chair busy
  • An HVAC technician shining a flashlight into an outdoor condenser unit beside a house 3:30 PM On a job across town
  • Seen through a window at night, a cook working alone in a small, warmly lit kitchen 9:42 PM Closed for the night
Managed, not do-it-yourself

What does “managed” mean?

It means we do the work. We build your receptionist, test it with you before it takes a real call, and keep improving it after launch. You don’t configure software.

Your part

One 30-minute call to start
  1. One 30-minute setup call

    Your hours, services, the prices you quote, your booking rules and who gets urgent calls.

  2. Call it and try to break it

    Ring it yourself before it takes a real call. Tell us what it got wrong.

  3. Approve it and forward your line

    Keep your number. One setting with your phone provider, and we walk you through it.

Our part

Everything else
  • Write your greeting and every answer from information you approve
  • Connect your calendar and set the booking rules it must follow
  • Set up urgent-call routing to the right person, by call or text
  • Tune it on your hardest calls until it handles them
  • Review calls after launch and keep improving it with you

Live in 2 business days once we have access and your approvals. See how setup works.

Canada, coast to coast

Built for Canadian businesses. Hosted in Canada by default.

Infold is set up for the calls Canadian service businesses actually get — a furnace out at minus 20, the first snowfall, tire-changeover season — and your call data is stored in Canada as standard.

  • Call data stored in Canada as standard, not as an upgrade
  • Canada-only processing, end to end, when you need it
  • Deployment in your own cloud or on your servers
  • Prices in Canadian dollars, with taxes shown as extra
  • English-language service; not yet available to businesses in Quebec
How we handle call data Custom and enterprise builds

Illustrative. English-language service across Canada; the dots aren’t offices or data centres.

How we work

What does Infold stand for?

Five rules we build every receptionist on — and the ones we hold ourselves to.

How Infold handles a call

  1. Natural conversation. Controlled actions.

    The AI understands callers in their own words — interruptions, accents, changes of mind. Your rules decide what happens next, and only checked actions run, so it never books what you don’t offer or promises what you don’t do.

  2. Your rules, your answers.

    It answers only from information you approve: hours, services, the prices you’re willing to quote. You decide what counts as urgent and who hears about it. Anything else becomes a detailed message for your team.

  3. Honest about AI.

    Every greeting tells callers they’re speaking with your AI assistant. When someone needs a person, it transfers the call or takes a message — by your rules.

  4. Hosted in Canada by default.

    Call data is stored in Canada as standard, not as an upgrade. When you need more control — Canada-only processing end to end, your own cloud or your own servers — we build that too.

  5. No numbers we can’t back up.

    You won’t find invented testimonials, logos or statistics on this site. Hear a sample call, try it yourself, and judge the first month — with a 30-day money-back guarantee.

Contact

How do I contact Infold?

Email hi@infold.ai, or book a demo and we’ll show Infold handling calls like yours.

Email ushi@infold.ai Book a demoSee it answer your calls Read the FAQPricing, setup, privacy and more Trust and hostingWhere call data lives

Hear what your callers would hear.

Book a 20-minute demo and we’ll show Infold answering calls like yours — then give you a go-live date.

Get started Book a demo
See pricing
  • C$699/mo billed yearly (C$8,388 + tax), setup included · 30-day money-back guarantee