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AI receptionist demo · no sign-up
Hear Infold’s AI receptionist answer.
Press play for the real recorded greeting. Then watch sample calls get answered, booked and texted — for dental, HVAC, salons, law and more.
Incoming call Harbour Dental sample
- Thanks for calling Harbour Dental!
- You’re speaking with Sam, our AI receptionist.
- This call is recorded.
- How can I help you today?
A real recording of Infold’s voice. The dental office and its receptionist name are a sample.
Sample calls
How does Infold handle a real call?
It answers in your words, asks what your front desk would ask, then does the work: books the slot, texts the caller and flags anything urgent for your team. Pick an industry and watch the call play out.
Under each call, what Infold did:
- Looked up checked a calendar or took down the details
- Done booked, texted or created the job
- Your rule an urgent flag, a safety script, no advice given
Live call Tue · 9:42 PM · After hours
- Infold
Thanks for calling Lakeshore Dental! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Hi — I cracked a tooth at dinner and it’s starting to hurt. Can someone see me tomorrow?
- Infold
I’m sorry, that sounds painful. I can’t give clinical advice, but I can get you in fast. Dr. Patel has an emergency slot at 8:30 tomorrow — does that work?
- Caller
Yes, please.
- Open Dental: 8:30 still free
- Infold
You’re booked for 8:30 AM Wednesday. I’ll text a confirmation and flag it as urgent for the team.
After the call
- Busy
- Emergency visit · cracked tooth
- Busy
Booked · calendar accepted
Lakeshore Dental: you’re booked for Wed at 8:30 AM with Dr. Patel. See you then.
Flagged urgent · cracked tooth
In pain. Booked Wed 8:30 AM — on the morning huddle list.
- Infold
Thanks for calling Lakeshore Dental! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Hi — I cracked a tooth at dinner and it’s starting to hurt. Can someone see me tomorrow?
- Infold
I’m sorry, that sounds painful. I can’t give clinical advice, but I can get you in fast. Dr. Patel has an emergency slot at 8:30 tomorrow — does that work?
- Caller
Yes, please.
- Open Dental: 8:30 just taken
- Infold
I’m sorry — 8:30 was just taken. The next emergency opening is 10:15 tomorrow morning. Would that work?
- Caller
Yes, 10:15 is fine.
- Infold
You’re booked for 10:15 AM Wednesday with Dr. Patel. I’ll text a confirmation and flag it as urgent.
After the call
- Just taken
- Busy
- Emergency visit · cracked tooth
Booked · calendar accepted
Lakeshore Dental: you’re booked for Wed at 10:15 AM with Dr. Patel. See you then.
Flagged urgent · cracked tooth
Booked Wed 10:15 AM (8:30 was taken). On the huddle list.
- Infold
Thanks for calling Lakeshore Dental! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Hi — I cracked a tooth at dinner and it’s starting to hurt. Can someone see me tomorrow?
- Infold
I’m sorry, that sounds painful. I can’t give clinical advice, but I can get you in fast. Dr. Patel has an emergency slot at 8:30 tomorrow — does that work?
- Caller
Actually, can I talk to someone at the clinic?
- Infold
Of course. The clinic is closed right now, so I’ll have Dana from the front desk call you at 8 tomorrow. Is this the best number?
- Caller
Yes, it is.
- Infold
Done — Dana will call you at 8. I’ve noted the cracked tooth, so you won’t have to explain it again.
After the call
Lakeshore Dental: Dana from our front desk will call you at 8 AM tomorrow.
Call back at 8 AM · cracked tooth
Caller asked for a person. In pain; wants to be seen tomorrow.
- Infold
Thanks for calling Lakeshore Dental! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Hi — I cracked a tooth at dinner and it’s starting to hurt. Can someone see me tomorrow?
- Infold
I’m sorry, that sounds painful. I can’t give clinical advice, but I can get you in fast. Dr. Patel has an emergency slot at 8:30 tomorrow — does that work?
- Caller
My face is swelling now, and it’s getting hard to swallow.
- Clinic rule: swelling + swallowing
- Infold
I can’t give medical advice. The clinic’s instructions for swelling that makes it hard to swallow: call 911 or go to the nearest emergency department now. I’m alerting the dentist on call.
After the call
URGENT · swelling, hard to swallow
Given the clinic’s emergency instructions. Call back on this number.
Lakeshore Dental’s instructions: if swelling affects your breathing or swallowing, call 911 or go to emergency now.
What if…?
Live call Sat · 6:15 AM · Emergency line
- Infold
Thanks for calling Northside Heating & Air! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Our furnace quit overnight and it’s minus 20 out. We have a newborn at home.
- Rule: no heat + newborn
- Infold
That’s an emergency — I’m alerting the on-call technician now. If anyone feels dizzy or you smell gas, leave the house and call 911. Is everyone okay?
- Caller
Everyone’s fine, just cold. We’re at 41 Elm Street.
- Infold
41 Elm Street — got it. Kevin can be there between 7 and 9 this morning, and I’ve texted him the details.
After the call
URGENT · no heat, −20°C
Newborn at home. 41 Elm St. Arrive 7–9 AM.
Northside Heating & Air: Kevin arrives 7–9 AM. Smell gas? Leave the house and call 911.
- Open
- No heat · 41 Elm St
- Busy
Job created · on-call
- Infold
Thanks for calling Northside Heating & Air! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Our furnace quit overnight and it’s minus 20 out. We have a newborn at home.
- Rule: no heat + newborn
- Infold
That’s an emergency — I’m alerting the on-call technician now. If anyone feels dizzy or you smell gas, leave the house and call 911. Is everyone okay?
- Caller
Wait — I think I smell gas near the furnace.
- Rule: gas smell → leave, call 911
- Infold
Please get everyone out of the house now, then call 911 or the gas utility from outside. I’m alerting the on-call technician.
After the call
URGENT · gas smell, no heat
Family told to leave and call 911 or the gas utility from outside.
Northside Heating & Air: leave the house now and call 911 or your gas utility from outside.
- Infold
Thanks for calling Northside Heating & Air! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Our furnace quit overnight and it’s minus 20 out. We have a newborn at home.
- Rule: no heat + newborn
- Infold
That’s an emergency — I’m alerting the on-call technician now. If anyone feels dizzy or you smell gas, leave the house and call 911. Is everyone okay?
- Caller
Everyone’s fine. Can I just talk to the technician?
- Ringing Kevin, on call
- Infold
Yes — I’m transferring you to Kevin, our on-call tech, now. If he can’t pick up, he has your details and will call you right back.
After the call
Transfer · no heat, newborn
Caller asked for a person. −20°C outside, newborn at home.
What if…?
Live call Thu · 1:05 PM · Every chair busy
- Infold
Thanks for calling Fade & Co. Barbers! You’re speaking with our AI receptionist, and this call is recorded. What can I do for you?
- Caller
Hey, can I get a skin fade with Marco on Saturday morning?
- Infold
Marco has 10:15 or 11:00 on Saturday. Which works better?
- Caller
10:15.
- Marco: 10:15 still free
- Infold
You’re in with Marco Saturday at 10:15 — skin fade, 45 minutes. I’ll text a reminder the day before. Want to add a beard trim?
After the call
- Busy
- Skin fade · 45 min
- Open
Booked · calendar accepted
Fade & Co. Barbers: you’re in with Marco, Sat 10:15 AM. Reminder coming Friday.
New booking · Sat 10:15 AM
Skin fade, 45 min. Beard trim offered.
- Infold
Thanks for calling Fade & Co. Barbers! You’re speaking with our AI receptionist, and this call is recorded. What can I do for you?
- Caller
Hey, can I get a skin fade with Marco on Saturday morning?
- Infold
Marco has 10:15 or 11:00 on Saturday. Which works better?
- Caller
10:15.
- Marco: 10:15 just booked
- Infold
Sorry — someone just took 10:15. Marco still has 11:00 on Saturday. Want that one?
- Caller
Sure, 11:00.
- Infold
You’re in with Marco Saturday at 11:00 — skin fade, 45 minutes. I’ll text a reminder the day before.
After the call
- Busy
- Just booked
- Skin fade · 45 min
Booked · calendar accepted
Fade & Co. Barbers: you’re in with Marco, Sat 11:00 AM. Reminder coming Friday.
- Infold
Thanks for calling Fade & Co. Barbers! You’re speaking with our AI receptionist, and this call is recorded. What can I do for you?
- Caller
Hey, can I get a skin fade with Marco on Saturday morning?
- Infold
Marco has 10:15 or 11:00 on Saturday. Which works better?
- Caller
Can I just talk to Marco?
- Infold
He’s with a client right now. I’ll have Marco call you back between cuts this afternoon. Is this the best number?
- Caller
Yeah, this number.
After the call
Fade & Co. Barbers: Marco will call you back this afternoon about Saturday.
Call back this afternoon
Wants a skin fade Sat morning. 10:15 and 11:00 are open.
- Infold
Thanks for calling Fade & Co. Barbers! You’re speaking with our AI receptionist, and this call is recorded. What can I do for you?
- Caller
Hey, can I get a skin fade with Marco on Saturday morning?
- Infold
Marco has 10:15 or 11:00 on Saturday. Which works better?
- Caller
10:15.
- No answer · request held
- Infold
I’ve put in a request for Saturday at 10:15 with Marco. The shop will confirm it by text shortly.
After the call
- Busy
- Request · skin fade
- Open
Held · team will confirm
Fade & Co. Barbers: we’ve requested Sat 10:15 AM with Marco and will text to confirm.
Please confirm · Sat 10:15 AM
Skin fade with Marco. The booking app didn’t answer.
What if…?
Live call Mon · 7:50 AM · Before opening
- Infold
Thanks for calling Clearview Auto Glass! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
A rock hit my windshield on the 401 and the crack’s spreading. Can you come to my work?
- Infold
We can. Mobile service is open Thursday morning. What’s the year, make and model — and is this going through insurance?
- Caller
2021 RAV4. Yes, through my insurer.
- Mobile van: Thu 9–11 free
- Infold
Booked Thursday 9–11 AM at your work address. I’ve texted a link for photos of the damage; the team will confirm your coverage before the visit.
After the call
- Busy
- Windshield · 2021 RAV4 · at work
- Open
Booked · calendar accepted
Clearview Auto Glass: booked Thu 9–11 AM at your work. Add photos of the damage: photo link
Task · confirm insurance
2021 RAV4 windshield claim. Check coverage before Thursday.
- Infold
Thanks for calling Clearview Auto Glass! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
A rock hit my windshield on the 401 and the crack’s spreading. Can you come to my work?
- Infold
We can. Mobile service is open Thursday morning. What’s the year, make and model — and is this going through insurance?
- Caller
2021 RAV4. Yes, through my insurer.
- Mobile van: Thu just filled
- Infold
Thursday morning just filled up, sorry. The next mobile slot is Friday 9 to 11 at your work. Shall I book it?
- Caller
Friday works.
- Infold
Booked Friday 9–11 AM at your work address. I’ve texted a link for photos of the damage.
After the call
- Busy
- Windshield · 2021 RAV4 · at work
- Busy
Booked · calendar accepted
Clearview Auto Glass: booked Fri 9–11 AM at your work. Add photos of the damage: photo link
- Infold
Thanks for calling Clearview Auto Glass! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
A rock hit my windshield on the 401 and the crack’s spreading. Can you come to my work?
- Infold
We can. Mobile service is open Thursday morning. What’s the year, make and model — and is this going through insurance?
- Caller
Can I talk to someone about the insurance claim?
- Infold
Of course. The shop opens at 8, so I’ll have Jess call you then about the claim. Is this the best number?
- Caller
Yes, this one.
After the call
Clearview Auto Glass: Jess will call you at 8 AM about your claim.
Call back at 8 AM · insurance
Windshield crack spreading. Wants mobile service at work.
- Infold
Thanks for calling Clearview Auto Glass! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
A rock hit my windshield on the 401 and the crack’s spreading. Can you come to my work?
- Infold
We can. Mobile service is open Thursday morning. What’s the year, make and model — and is this going through insurance?
- Caller
2021 RAV4. Yes, through my insurer.
- No answer · request held
- Infold
I’ve requested Thursday 9–11 AM at your work. The team will confirm by text when they open at 8.
After the call
- Busy
- Request · windshield
- Open
Held · team will confirm
Clearview Auto Glass: we’ve requested Thu 9–11 AM and will text to confirm.
Please confirm · Thu 9–11 AM
2021 RAV4, insurance claim. Schedule didn’t answer.
What if…?
Live call Wed · 11:20 AM · Crew on site
- Infold
Thanks for calling Spark Home Cleaning! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I need a move-out clean for a two-bedroom condo on the 30th.
- Price list: 2-bed move-out
- Infold
Happy to help. A two-bedroom move-out is $289 to $349, depending on the oven and fridge. Does the 30th at 9 AM work?
- Caller
Perfect.
- Infold
Booked for the 30th at 9 AM. I’ve texted the move-out checklist and a deposit link to hold the slot.
After the call
- Busy
- Move-out clean · 2-bed condo
- Open
Booked · calendar accepted
Spark Home Cleaning: booked for the 30th at 9 AM. Checklist and deposit: deposit link
New booking · the 30th, 9 AM
Move-out clean, 2-bed condo. Quoted $289–$349.
- Infold
Thanks for calling Spark Home Cleaning! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I need a move-out clean for a two-bedroom condo on the 30th.
- Price list: 2-bed move-out
- Infold
Happy to help. A two-bedroom move-out is $289 to $349, depending on the oven and fridge. Does the 30th at 9 AM work?
- Caller
Perfect.
- Crew A: 9 AM just booked
- Infold
Sorry — the 9 AM crew just got booked. We can do 1 PM on the 30th. Does that work?
- Caller
That’s fine.
- Infold
Booked for the 30th at 1 PM. I’ve texted the move-out checklist and a deposit link to hold the slot.
After the call
- Busy
- Just booked
- Move-out clean · 2-bed condo
Booked · calendar accepted
Spark Home Cleaning: booked for the 30th at 1 PM. Checklist and deposit: deposit link
- Infold
Thanks for calling Spark Home Cleaning! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I need a move-out clean for a two-bedroom condo on the 30th.
- Price list: 2-bed move-out
- Infold
Happy to help. A two-bedroom move-out is $289 to $349, depending on the oven and fridge. Does the 30th at 9 AM work?
- Caller
Can I speak to the owner about the price?
- Infold
Sure. Anna is with a crew right now, so I’ll have her call you back by 3 today. Is this the best number?
- Caller
Yes.
After the call
Spark Home Cleaning: Anna will call you by 3 PM today about your move-out clean.
Call back by 3 PM · move-out
2-bed condo, the 30th. Quoted $289–$349 from your list.
- Infold
Thanks for calling Spark Home Cleaning! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I need a move-out clean for a two-bedroom condo on the 30th.
- Price list: 2-bed move-out
- Infold
Happy to help. A two-bedroom move-out is $289 to $349, depending on the oven and fridge. Does the 30th at 9 AM work?
- Caller
Perfect.
- No answer · request held
- Infold
I’ve put in a request for the 30th at 9 AM. We’ll text you to confirm shortly, with the move-out checklist.
After the call
- Busy
- Request · move-out clean
- Open
Held · team will confirm
Spark Home Cleaning: we’ve requested the 30th at 9 AM and will text to confirm.
Please confirm · the 30th, 9 AM
Move-out clean. Crew calendar didn’t answer.
What if…?
Live call Fri · 8:30 PM · After hours
- Infold
Thanks for calling Hartwell Injury Law! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I was rear-ended last week and my back’s been bad. Do I have a case?
- Rule: no advice · conflict check first
- Infold
I’m sorry you’re dealing with that. I can’t give legal advice, but I can book you a consultation with a lawyer. First, what’s the other driver’s name, so we can check for conflicts?
- Caller
Daniel Ross.
- Infold
Thank you. Ms. Okafor can speak with you Monday at 11 AM. Calling us doesn’t make you a client until a lawyer confirms — I’ll text you the details.
After the call
- Busy
- Consultation · new caller
- Busy
Booked · calendar accepted
Hartwell Injury Law: consultation with Ms. Okafor, Mon 11 AM. Calling doesn’t make you a client until a lawyer confirms.
Intake · conflict check first
Other party: Daniel Ross. Motor vehicle matter. No advice given.
- Infold
Thanks for calling Hartwell Injury Law! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I was rear-ended last week and my back’s been bad. Do I have a case?
- Rule: no advice · conflict check first
- Infold
I’m sorry you’re dealing with that. I can’t give legal advice, but I can book you a consultation with a lawyer. First, what’s the other driver’s name, so we can check for conflicts?
- Caller
Daniel Ross.
- Mon 11 AM just taken
- Infold
Thank you. Ms. Okafor’s Monday time was just taken, so her next consultation is Tuesday at 2 PM. Does that work?
- Caller
Tuesday’s fine.
- Infold
You’re booked with Ms. Okafor on Tuesday at 2 PM. Calling us doesn’t make you a client until a lawyer confirms.
After the call
- Busy
- Consultation · new caller
- Busy
Booked · calendar accepted
Hartwell Injury Law: consultation with Ms. Okafor, Tue 2 PM. Calling doesn’t make you a client until a lawyer confirms.
- Infold
Thanks for calling Hartwell Injury Law! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I was rear-ended last week and my back’s been bad. Do I have a case?
- Rule: no advice · conflict check first
- Infold
I’m sorry you’re dealing with that. I can’t give legal advice, but I can book you a consultation with a lawyer. First, what’s the other driver’s name, so we can check for conflicts?
- Caller
Daniel Ross. Can I speak to a lawyer tonight?
- Infold
The lawyers aren’t in tonight, so I’ll have Ms. Okafor call you back Monday morning. Is this the best number?
- Caller
Yes.
After the call
Hartwell Injury Law: Ms. Okafor will call you Monday morning. Calling doesn’t make you a client until a lawyer confirms.
Call back Monday AM
Conflict check: Daniel Ross. Motor vehicle matter. No advice given.
- Infold
Thanks for calling Hartwell Injury Law! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I was rear-ended last week and my back’s been bad. Do I have a case?
- Rule: no advice · conflict check first
- Infold
I’m sorry you’re dealing with that. I can’t give legal advice, but I can book you a consultation with a lawyer. First, what’s the other driver’s name, so we can check for conflicts?
- Caller
Daniel Ross. And I have a court date this Thursday.
- Rule: court date → lawyer first thing
- Infold
Thank you. A court date this week is urgent, so I’ve flagged it for a lawyer to call you back first thing tomorrow.
After the call
URGENT · court date Thursday
Conflict check: Daniel Ross. Call back first thing tomorrow.
Hartwell Injury Law: a lawyer will call you first thing tomorrow about your court date.
What if…?
Live call Sun · 11:48 PM · After hours
- Infold
Thanks for calling Harbourline Plumbing! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Water’s pouring from under my kitchen sink and I can’t stop it.
- Rule: active leak → on-call
- Infold
I’m getting the on-call plumber now. If you can, turn the shut-off valve under the sink clockwise. What’s the address?
- Caller
22 Birch Crescent. Okay — it’s slowing down.
- Infold
Good. 22 Birch Crescent — Dev is on call and can be there within the hour. I’ve texted him your address and what’s happening.
After the call
URGENT · active leak
Kitchen sink, valve now off. 22 Birch Crescent.
Harbourline Plumbing: Dev is on his way, within the hour. Keep the shut-off valve closed.
- Busy
- Leak · 22 Birch Crescent
- Open
Job created · on-call
- Infold
Thanks for calling Harbourline Plumbing! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Water’s pouring from under my kitchen sink and I can’t stop it.
- Rule: active leak → on-call
- Infold
I’m getting the on-call plumber now. If you can, turn the shut-off valve under the sink clockwise. What’s the address?
- Caller
22 Birch Crescent. Can I talk to the plumber?
- Ringing Dev, on call
- Infold
Yes — I’m transferring you to Dev, our on-call plumber, now. If he can’t pick up, he has your address and will call you right back.
After the call
Transfer · active leak
22 Birch Crescent, kitchen sink. Caller asked for a person.
- Infold
Thanks for calling Harbourline Plumbing! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Water’s pouring from under my kitchen sink and I can’t stop it.
- Rule: active leak → on-call
- Infold
I’m getting the on-call plumber now. If you can, turn the shut-off valve under the sink clockwise. What’s the address?
- Caller
22 Birch Crescent. It’s stopped with the valve off — can someone come Monday?
- Infold
Of course. Since it’s stopped, I’ll tell Dev it can wait. You’re booked for Monday at 8 AM — keep the valve closed until then.
After the call
- Kitchen sink leak · valve off
- Busy
- Busy
Booked · calendar accepted
Harbourline Plumbing: booked Mon 8 AM. Keep the shut-off valve closed until then.
No call-out needed tonight
Leak stopped at the valve. Booked Mon 8 AM, 22 Birch Crescent.
What if…?
Live call Mon · 7:05 AM · Before opening
- Infold
Thanks for calling Riverside Physio & Chiro! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Hi, I hurt my back lifting boxes. Can I see a physio this week? Is it covered by my plan?
- Infold
Sorry to hear that. I can’t advise on the injury, but we have an initial assessment Wednesday at 4:15. We direct-bill most major insurers — who’s yours?
- Caller
Manulife. Wednesday works.
- Schedule: Wed 4:15 still free
- Infold
Booked: initial assessment, Wednesday 4:15. I’ve texted the intake form and our cancellation policy.
After the call
- Busy
- Initial assessment · new patient
- Busy
Booked · calendar accepted
Riverside Physio & Chiro: initial assessment Wed 4:15 PM. Your intake form: intake form
New patient · Wed 4:15 PM
Insurer: Manulife, direct billing. No clinical advice given.
- Infold
Thanks for calling Riverside Physio & Chiro! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Hi, I hurt my back lifting boxes. Can I see a physio this week? Is it covered by my plan?
- Infold
Sorry to hear that. I can’t advise on the injury, but we have an initial assessment Wednesday at 4:15. We direct-bill most major insurers — who’s yours?
- Caller
Manulife. Wednesday works.
- Schedule: Wed 4:15 just taken
- Infold
Wednesday at 4:15 was just taken, sorry. I can do Thursday at 9:30 for your initial assessment. Would that work?
- Caller
Yes, Thursday.
- Infold
Booked: initial assessment, Thursday 9:30. I’ve texted the intake form and our cancellation policy.
After the call
- Busy
- Initial assessment · new patient
- Open
Booked · calendar accepted
Riverside Physio & Chiro: initial assessment Thu 9:30 AM. Your intake form: intake form
- Infold
Thanks for calling Riverside Physio & Chiro! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Hi, I hurt my back lifting boxes. Can I see a physio this week? Is it covered by my plan?
- Infold
Sorry to hear that. I can’t advise on the injury, but we have an initial assessment Wednesday at 4:15. We direct-bill most major insurers — who’s yours?
- Caller
Manulife. Can I ask a physio whether I should come in?
- Infold
That’s one for a physio, so I’ll have Alex call you back this morning. Is this the best number?
- Caller
Yes, thanks.
After the call
Riverside Physio & Chiro: Alex, one of our physios, will call you back this morning.
Call back this morning
Back injury lifting boxes. Insurer: Manulife. No advice given.
- Infold
Thanks for calling Riverside Physio & Chiro! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
Hi, I hurt my back lifting boxes. Can I see a physio this week? Is it covered by my plan?
- Infold
Sorry to hear that. I can’t advise on the injury, but we have an initial assessment Wednesday at 4:15. We direct-bill most major insurers — who’s yours?
- Caller
Manulife. Wednesday works.
- No answer · request held
- Infold
I’ve put in a request for Wednesday at 4:15. The front desk will confirm it by text when they open at 8.
After the call
- Busy
- Request · initial assessment
- Busy
Held · team will confirm
Riverside Physio & Chiro: we’ve requested Wed 4:15 PM and will text to confirm.
Please confirm · Wed 4:15 PM
New patient, Manulife. Schedule didn’t answer.
What if…?
Live call Sat · 11:30 AM · Every stylist mid-service
- Infold
Thanks for calling Studio Nine Hair! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I’d like balayage with Priya — maybe next Friday afternoon?
- Infold
Priya has Friday at 1:00. Balayage runs about three hours and starts at $210 — and new colour clients need a quick patch test first. Want both?
- Caller
Yes, book both.
- Priya: Tue 5:30 + Fri 1:00 free
- Infold
Done — patch test Tuesday 5:30, balayage Friday 1:00 with Priya. Confirmations are on their way.
After the call
- Busy
- Balayage · 3 h (patch test Tue)
- Open
Booked · calendar accepted
Studio Nine Hair: patch test Tue 5:30 PM, balayage with Priya Fri 1:00 PM.
New colour client · 2 bookings
Patch test Tue 5:30 PM, balayage Fri 1:00 PM.
- Infold
Thanks for calling Studio Nine Hair! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I’d like balayage with Priya — maybe next Friday afternoon?
- Infold
Priya has Friday at 1:00. Balayage runs about three hours and starts at $210 — and new colour clients need a quick patch test first. Want both?
- Caller
Yes, book both.
- Priya: Fri 1:00 just booked
- Infold
Friday at 1:00 was just booked — Priya’s next balayage opening is Saturday at 10:00. Want that, with the patch test Tuesday?
- Caller
Saturday’s great.
- Infold
Done — patch test Tuesday 5:30, balayage Saturday 10:00 with Priya. Confirmations are on their way.
After the call
- Busy
- Balayage · 3 h (patch test Tue)
- Busy
Booked · calendar accepted
Studio Nine Hair: patch test Tue 5:30 PM, balayage with Priya Sat 10:00 AM.
- Infold
Thanks for calling Studio Nine Hair! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I’d like balayage with Priya — maybe next Friday afternoon?
- Infold
Priya has Friday at 1:00. Balayage runs about three hours and starts at $210 — and new colour clients need a quick patch test first. Want both?
- Caller
Can I talk to Priya about the colour first?
- Infold
Of course. She’s with a client right now — I’ll have Priya call you back by 2 today. Is this the best number?
- Caller
Yes, thanks.
After the call
Studio Nine Hair: Priya will call you back by 2 PM today.
Call back by 2 PM · balayage
New colour client, wants Fri afternoon. Patch test needed first.
- Infold
Thanks for calling Studio Nine Hair! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
I’d like balayage with Priya — maybe next Friday afternoon?
- Infold
Priya has Friday at 1:00. Balayage runs about three hours and starts at $210 — and new colour clients need a quick patch test first. Want both?
- Caller
Yes, book both.
- No answer · requests held
- Infold
I’ve requested a patch test Tuesday 5:30 and balayage Friday 1:00 with Priya. The salon will confirm both by text.
After the call
- Busy
- Request · balayage
- Open
Held · team will confirm
Studio Nine Hair: we’ve requested Tue 5:30 PM and Fri 1:00 PM and will text to confirm.
Please confirm · 2 requests
Patch test Tue 5:30, balayage Fri 1:00 with Priya.
What if…?
Live call Tue · 10:12 AM · Techs in the bays
- Infold
Thanks for calling Northgate Auto Service! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
My check-engine light came on and the car’s shaking a bit. Can you look at it?
- Infold
We can. Is the light flashing, or steady? If it’s flashing, it’s best not to drive far. What’s the year, make and model?
- Caller
Steady. 2017 Civic.
- Shopmonkey: Wed 8:00 free
- Infold
Booked for diagnostics tomorrow at 8:00 AM. I’ve added your notes to the work order and texted the details.
After the call
- Busy
- Diagnostics · 2017 Civic
- Busy
Booked · calendar accepted
Northgate Auto Service: diagnostics Wed 8:00 AM for your 2017 Civic. Light starts flashing? Avoid driving and call us.
Work order notes
Check-engine light steady, shaking a bit. Drop-off Wed 8:00 AM.
- Infold
Thanks for calling Northgate Auto Service! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
My check-engine light came on and the car’s shaking a bit. Can you look at it?
- Infold
We can. Is the light flashing, or steady? If it’s flashing, it’s best not to drive far. What’s the year, make and model?
- Caller
Steady. 2017 Civic.
- Shopmonkey: 8:00 just taken
- Infold
The 8:00 spot just went, sorry. We can take it tomorrow at 10:00 for diagnostics. Does that work?
- Caller
Sure, 10:00.
- Infold
Booked for diagnostics tomorrow at 10:00 AM. I’ve added your notes to the work order and texted the details.
After the call
- Just taken
- Busy
- Diagnostics · 2017 Civic
Booked · calendar accepted
Northgate Auto Service: diagnostics Wed 10:00 AM for your 2017 Civic. See you then.
- Infold
Thanks for calling Northgate Auto Service! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
My check-engine light came on and the car’s shaking a bit. Can you look at it?
- Infold
We can. Is the light flashing, or steady? If it’s flashing, it’s best not to drive far. What’s the year, make and model?
- Caller
Steady. 2017 Civic. Can I talk to a mechanic?
- Ringing the service desk
- Infold
Of course — I’m transferring you to Mike at the service desk now. If he can’t pick up, he’ll call you right back.
After the call
Transfer · check-engine light
2017 Civic, light steady, shaking a bit.
- Infold
Thanks for calling Northgate Auto Service! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
My check-engine light came on and the car’s shaking a bit. Can you look at it?
- Infold
We can. Is the light flashing, or steady? If it’s flashing, it’s best not to drive far. What’s the year, make and model?
- Caller
Steady. 2017 Civic.
- No answer · request held
- Infold
I’ve put in a request for diagnostics tomorrow at 8:00. The service desk will confirm it by text shortly.
After the call
- Busy
- Request · diagnostics
- Busy
Held · team will confirm
Northgate Auto Service: we’ve requested Wed 8:00 AM and will text to confirm.
Please confirm · Wed 8:00 AM
2017 Civic diagnostics. Shopmonkey didn’t answer.
What if…?
Live call Fri · 5:52 PM · Closing time
- Infold
Thanks for calling Summit Garage Doors! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
My garage door won’t close — I think a spring snapped. My car’s stuck inside.
- Script: broken spring
- Infold
Please don’t try to lift it — broken springs are dangerous. We have a technician available tomorrow 8 to 10 AM. Does that work?
- Caller
Yes, please.
- Infold
You’re booked for tomorrow 8–10 AM. I’ve noted the spring and texted you the arrival window.
After the call
- Broken spring · car inside
- Busy
- Busy
Booked · calendar accepted
Summit Garage Doors: a technician arrives Sat 8–10 AM. Please don’t lift the door or pull the release.
New repair · Sat 8–10 AM
Broken spring, car stuck inside. Safety script given.
- Infold
Thanks for calling Summit Garage Doors! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
My garage door won’t close — I think a spring snapped. My car’s stuck inside.
- Script: broken spring
- Infold
Please don’t try to lift it — broken springs are dangerous. We have a technician available tomorrow 8 to 10 AM. Does that work?
- Caller
Yes, please.
- Schedule: 8–10 just filled
- Infold
The 8–10 window just filled, sorry. A technician can be there tomorrow 10 to 12. Does that work?
- Caller
Yes, that’s fine.
- Infold
You’re booked for tomorrow 10–12. I’ve noted the spring and texted you the arrival window.
After the call
- Just filled
- Broken spring · car inside
- Busy
Booked · calendar accepted
Summit Garage Doors: a technician arrives Sat 10–12. Please don’t lift the door or pull the release.
- Infold
Thanks for calling Summit Garage Doors! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
My garage door won’t close — I think a spring snapped. My car’s stuck inside.
- Script: broken spring
- Infold
Please don’t try to lift it — broken springs are dangerous. We have a technician available tomorrow 8 to 10 AM. Does that work?
- Caller
Can I talk to someone? I need the car out tonight.
- Infold
I understand. The office has just closed, so I’ll have Tom, our on-call tech, call you back in the next 15 minutes. Is this the best number?
- Caller
Yes, please.
After the call
Call back now · car trapped
Broken spring. Wants the car out tonight. Told not to lift the door.
Summit Garage Doors: Tom will call you back in the next 15 minutes. Please don’t lift the door.
- Infold
Thanks for calling Summit Garage Doors! You’re speaking with our AI receptionist, and this call is recorded. How can I help?
- Caller
My garage door won’t close — I think a spring snapped. My car’s stuck inside.
- Script: broken spring
- Infold
Please don’t try to lift it — broken springs are dangerous. We have a technician available tomorrow 8 to 10 AM. Does that work?
- Caller
Yes, please.
- No answer · request held
- Infold
I’ve requested tomorrow 8–10 AM for you. The team will confirm by text tonight.
After the call
- Request · broken spring
- Busy
- Busy
Held · team will confirm
Summit Garage Doors: we’ve requested Sat 8–10 AM and will text to confirm.
Please confirm · Sat 8–10 AM
Broken spring, car inside. Schedule didn’t answer.
What if…?
See the full page for your industry:
- AI receptionist for dental offices
- AI receptionist for clinics
- AI receptionist for veterinary clinics
- AI receptionist for HVAC companies
- AI receptionist for plumbing companies
- AI receptionist for electrical contractors
- AI receptionist for cleaning companies
- AI receptionist for home-service businesses
- AI receptionist for auto repair shops
- AI receptionist for auto glass shops
- AI receptionist for hair salons
- AI receptionist for barbershops
- AI receptionist for spas and aesthetics clinics
- AI receptionist for law firms
- AI receptionist for real estate teams
Same call. Two endings.
What happens to a call at 11:52 PM?
Without Infold, it rings out to voicemail and the caller hangs up. With Infold, it’s answered, booked and texted to you. Type your business name and press play.
“Do you have anything tomorrow morning?”
Without Infold
- “You’ve reached Your business. Please leave a message after the beep.”
- Missed call11:52 PM · nobody picked up
- VoicemailThe caller hung up. No message.
Nothing booked. Just a missed call.
With Infold
Answered by InfoldSays it’s an AI assistant
- “Thanks for calling Your business. I’m the AI assistant — how can I help?”
- Booked Wed 9:30 AMJordan · confirmation texted
- Details texted to youName, number and what they need
- 7:00 AM summary1 new booking
Scripted sample · fictional caller, real workflow. Your business name stays in your browser.
Try it live
Can I talk to it myself?
Yes. On a 20-minute demo you hear it live, set up for your kind of business. Our public demo line and call-backs aren’t switched on yet — here’s exactly where they stand.
Have it call you
Enter your mobile and your type of business. Infold’s AI assistant calls you once, set up as a sample business like yours — so you hear it the way your callers would.
Preview · call-backs not switched on yet — no call will be placed
- “Thanks for calling…” Your greeting, in your words
- Infold says it’s an AI At the start of every call
What it sounds like
What will my receptionist sound like?
Like your business. Your greeting and your words, in a voice and pace chosen with you during setup — and it always tells callers it’s an AI assistant.
- The voice
- We play you voice options during setup and you pick the one that suits your callers. The greeting at the top of this page is one of them.
- Your words
- Greeting, services and the prices you’re happy to quote — written with you and approved by you before it goes live.
- Tone and pace
- Calm and unhurried for a clinic, quick and to the point for an emergency line. We tune it to how your callers talk.
- Names said right
- Your business name, your team’s names, the streets you serve. We check how it says them and fix anything that sounds off.
- Keeps getting better
- After go-live we review calls and keep tuning it. Need a language other than English? Ask on your demo — we’ll tell you straight what’s ready.
Questions
About these samples
Straight answers about what you just heard and watched.
Is the greeting a real recording?
Yes. It’s a recording of Infold’s voice, set up as the greeting for a sample dental office. The written sample calls are scripted to show the workflow: the businesses and callers are fictional, and the steps Infold takes are the ones it takes for real.
Does it tell callers it’s an AI?
Yes. The greeting says it’s an AI assistant, like the recording at the top of this page, then it gets on with what the caller needs.
Can I hear it set up for my business?
Yes. Book a 20-minute demo and you’ll hear it live, set up for your kind of business. In the two-endings demo above you can type your business name right now; it stays in your browser.
Do I have to change my phone number?
No. You keep it. Calls forward to Infold when you choose — after hours, when you’re busy, or always. It’s one setting with your phone provider, and we walk you through it.
How much does Infold cost?
C$699/month billed yearly (C$8,388), or C$999/month with no contract. Setup is included. Both Infold plans include 100 handled calls a month; extra calls are C$4.99 each. Prices in CAD, plus applicable taxes.
Heard enough? Hear it on your calls.
Book a 20-minute demo set up for your kind of business — or see the one plan, with every fee shown.