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Infold partner program

Partner program for agencies, IT providers and consultants

Your work makes the phone ring. Infold makes sure it gets answered. Refer a client or sell alongside us — we build and run the AI receptionist, and you keep the client relationship.

Apply to partner
Read the greeting
  1. Thanks for calling Harbour Dental!
  2. You’re speaking with Sam, our AI receptionist.
  3. This call is recorded.
  4. How can I help you today?

A real recording of Infold’s voice, set up as the greeting for a sample dental office.

  • Infold builds and runs it
  • You keep the relationship
  • Terms in writing first
  • Hosted in Canada by default
A team takes calls along a long wooden table in a sunlit open-plan office

Your client’s line · Tue 8:47 PM

  1. Call from your client’s ad Tue 8:47 PM · after hours
  2. Answered and booked Confirmation texted to the caller
  3. Morning summary Every call, booking and message

Illustrative · fictional caller, real workflow

Why partner

Why would an agency or IT provider partner with Infold?

Because the phone is where a lot of the demand you create goes unanswered — and owners judge your work by the jobs they book, not the clicks you send.

Your work brings the call An ad, a search result, a new website
The phone rings After hours, mid-job, on a busy line
Without an answer Voicemail, or the next listing
With Infold Answered, booked, texted — summary in the morning
The customer journey: your work brings the call, the phone rings, and the call either goes unanswered or is answered and booked by Infold.

  1. Your clients’ ad spend leaks through missed calls

    A campaign can do everything right and still lose the customer at the phone — after hours, on a busy line, while the owner is on a job. Those calls rarely show up in anyone’s report.

  2. You look good when calls convert

    Owners judge marketing and IT by booked work. When the calls your campaigns and systems bring in get answered and booked, the result shows up where the owner looks: the calendar.

  3. Nothing new for you to support

    Infold is managed. We build, test and tune each receptionist and handle changes, so you don’t become a phone help desk for your clients.

How it works

How does the Infold partner program work?

You choose how involved you want to be. Either way, Infold builds and runs the receptionist and you keep the client.

Option 1

Refer a client

Introduce a business you work with. We run the demo, the setup call and support. You stay informed and keep the relationship.

Best when you want the result for your client without the sales work.

Option 2

Co-sell with us

Bring Infold into your proposal or project. You join the demo and scoping; we build, run and support the receptionist.

Best when reception is part of something bigger — a new website, a campaign, a phone-system change.

  1. Before any client

    Step 1: Apply and agree terms

    A short intro call. Who sells, who supports and any partner terms are agreed in writing first.

  2. Week 1

    Step 2: Introduce a client

    Refer them to us or bring us into your proposal. A demo is set up for their kind of business.

  3. Go live

    Step 3: We build and launch it

    A 30-minute setup call, then your client tests it before it takes a real call. Live in 2 business days once we have access and your approvals.

  4. Ongoing

    Step 4: You keep the relationship

    We review calls and keep tuning it. You stay as involved as you agreed to be.

What partners get

What do partners get?

A managed service you can stand behind, and a client who stays yours.

  • A managed receptionist: we build, test and tune it, and handle changes
  • The client relationship stays with you, with roles agreed in writing
  • A demo set up for your client’s kind of business
  • Public pricing your client can check: C$699/mo billed yearly (C$8,388), or C$999/mo month-to-month
  • A 30-day money-back guarantee for your client, counted from go-live
  • Call data hosted in Canada by default

Partner terms

Commercial terms not set yet
Referral terms
To be confirmed
Co-sell terms
To be confirmed
When partners are paid
To be confirmed
Partner materials (demo line, one-pagers)
To be confirmed
Resale or white label
Not offered as standard — ask us
When terms are agreed
In writing, before your first client goes live

We won’t publish or promise a fee or commission until it’s agreed with you in writing. Ask about the current terms when you apply.

Selling it honestly

What can you promise your clients?

Only what’s on our public pages. Here’s the short version, so your proposal and our setup call say the same thing.

Say this

  • It answers after hours, on busy lines and while the team is with a customer.
  • It books into the calendar. Google Calendar, Microsoft 365, Open Dental, Shopmonkey and HubSpot connect today; other systems are connected during setup.
  • It tells callers it’s an AI assistant, and hands off to a person by the client’s rules.
  • It never gives clinical or legal advice. Health and law clients get intake only.
  • Live in 2 business days once we have access and your approvals.
  • Call data is hosted in Canada by default.

Don’t promise this

  • “Native” integrations with systems that are connected during setup.
  • A recovery rate or return on investment. Use the missed-call calculator with your client’s own numbers.
  • Canada-only processing as standard. It’s available; the default is call data stored in Canada.
  • Error-free calls. No AI conversation is; we test the important paths with your client before go-live.

How Infold handles a call Trust and Canadian hosting

Who it suits

Who is the partner program for?

Agencies, IT providers and consultants who already work with Canadian service businesses that book appointments or jobs by phone.

An HVAC technician checking an outdoor condenser beside a house

Marketing and ad agencies

You run search, social or local ads for trades, salons, clinics and shops.

Infold answers the calls your campaigns drive — including the ones that land at 9 PM.

Your clients, for example

A shop owner in a red sweater and work apron points at a laptop screen as a consultant at the table walks him through it

IT and managed service providers

You look after phones, networks and software for dental offices, clinics and law firms.

Infold fits beside the phone system you manage: calls forward when the client chooses, and data is hosted in Canada by default.

Your clients, for example

A front-desk coordinator listening on a desk phone at her workstation

Practice and operations consultants

You fix front desks, schedules and intake for practices and service businesses.

Infold puts the intake and booking rules you design onto the calls it answers, at any hour.

Your clients, for example

Probably not a fit

If you sell an AI receptionist of your own, or you want a white-label tool to configure and support yourself, we’re not the right partner. Infold is managed: we do the building and tuning.

Referrals are people you know

Canada’s anti-spam law lets us send one introduction email after a referral only when you have a relationship with both sides and we name you in it. So we take introductions to your own clients — never lead lists.

Apply

Apply to partner with Infold.

Pick a time for a 20-minute intro call. Tell us who you serve and bring one client’s call problem — we’ll tell you honestly whether it fits and how a first go-live would work.

  • Who you serve and how you work with them
  • One client to start is plenty
  • Terms agreed in writing before any client goes live

Prefer email? hi@infold.ai

1. Pick a time 20 minutes, by video or phone

Picking a time here needs JavaScript. Email hi@infold.ai with two or three times that suit you and we’ll confirm one by email.

Email us a time Or start online

Times shown in Eastern Time.

Questions

Partner questions, answered.

Do you pay referral fees or commission?

Referral terms are still being set. We don’t publish or promise a fee or commission before it’s agreed with you in writing, and nothing is agreed after the fact: terms are settled before your first client goes live.

Who owns the client relationship?

You do. Before a client goes live we agree in writing who sells, who onboards, who handles day-to-day changes and who the client calls for support, so the client never gets mixed messages.

What does my client pay?

Our published price: C$699/month billed yearly (C$8,388), or C$999/month with no contract. Setup is included. Both Infold plans include 100 handled calls a month; extra calls are C$4.99 each. Prices in CAD, plus applicable taxes.

Do I have to support the receptionist?

No. Infold is managed: we build it, test it with your client, connect their calendar, and keep tuning it after launch. You can be as involved as you like.

Can I resell Infold under my own brand?

Not as a standard option. If branded resale matters for your clients, tell us when you apply. Nothing is offered until branding, support, data responsibilities and commercial terms are agreed in writing.

Can we start with one client?

Yes, and we’d suggest it. Bring one client and the calls they miss; we’ll assess the fit and walk you through what a first go-live looks like.

How do referrals work under Canada’s anti-spam law?

Under CASL, a referral lets us send one introduction email without prior consent only when the person referring has a relationship with both sides and is named in that email. So we ask for the client’s name and your relationship, send one email that names you, and stop unless they reply. We don’t take lead lists.

Where is client call data hosted?

In Canada by default. Canada-only processing end to end, deployment in the client’s own cloud and privately trained models are available for clients who need them.

See pricing Multi-location and custom builds About Infold

Bring one client. We’ll handle the calls.

A 20-minute intro call is all it takes to start. Terms in writing first; your client stays yours.

Apply to partner See pricing