Managed AI receptionist · Canada
Infold
Pick Infold if… You want to see the price before you talk to anyone: C$699/mo billed yearly (C$8,388), or C$999/mo month-to-month, for 100 handled calls a month.
Last checked October 28, 2026
Infold vs Avoca
How Infold and Avoca compare on price, who answers, booking, contracts and where call data is kept — taken from each company’s own pages, with a source on every Avoca fact.
AI receptionist · United States
Avoca
Pick Avoca if… You run ServiceTitan and want booked jobs written straight onto your board, matched to existing customer records.
Infold or Avoca: the short answer
Pick Avoca if you run a home-service company on ServiceTitan — or several brands or a call centre — and want AI answering, outbound campaigns, call scoring and analytics from one vendor, set up by its implementation team; it doesn’t publish prices. Pick Infold if you want a public price in Canadian dollars, a receptionist built and tuned around your own calendar and booking tools, every caller told up front they’re talking to an AI, and call data stored in Canada by default.
Side by side
How do Infold and Avoca compare?
Every Avoca entry is what its own pages said on October 28, 2026, linked to the page. Infold’s entries come from our published pricing and terms.
| What’s compared | Infold | Avoca |
|---|---|---|
| Price | C$699/month, billed yearly (C$8,388 + tax), setup included — or C$999/month, setup included, no contract. 100 handled calls a month. | Not published. Avoca’s site has no pricing page; its next step is “Book a Demo”. Source : Avoca page for “Price” (opens in a new tab) |
| Setup fee | Included on both plans. We build it with you; you don’t configure anything. | Not published. |
| Contract | Monthly: no contract, cancel by email any time. Annual: paid once a year. | Not published. |
| Calls or minutes included | 100 handled calls a month. Spam, robocalls, wrong numbers and quick hang-ups never count. | Not published. |
| What it covers | Phone calls: answers, books where your calendar is connected, texts confirmations, transfers to your team and sends a morning summary. | Calls, texts and web chat; outbound campaigns; speed-to-lead; Google Local Services Ads; call scoring, coaching and analytics. Source : Avoca page for “What it covers” (opens in a new tab) |
| Who sets it up | We do: one 30-minute call, then we build it, you test it, and we keep tuning it. | Avoca’s implementation team integrates ServiceTitan and custom-trains the AI agents; every customer gets a dedicated customer success manager. Source : Avoca page for “Who sets it up” (opens in a new tab) |
| Books into your systems | Books, changes and cancels in Google Calendar, Microsoft 365, Open Dental, Shopmonkey and HubSpot today; other systems are connected during setup. | ServiceTitan, as a certified app that books jobs onto your board and matches existing customers. Its home page also shows Housecall Pro and FieldRoutes. Source : Avoca page for “Books into your systems” (opens in a new tab) |
| Where call data is hosted | Hosted in Canada by default. Canada-only processing is available. | Not published. Its privacy policy says data “may be processed outside your country of residence”. Source : Avoca page for “Where call data is hosted” (opens in a new tab) |
| Languages | English. Ask us about other languages before you sign up. | Not listed. Its FAQ mentions “supporting multiple languages” without naming them. Source : Avoca page for “Languages” (opens in a new tab) |
| Tells callers it’s an AI | Yes. Every greeting says it’s your business’s AI assistant. | Your choice. Asked whether customers will know they’re talking to AI, its FAQ says: “That decision is entirely yours.” Source : Avoca page for “Tells callers it’s an AI” (opens in a new tab) |
| Guarantee or trial | 30-day money-back guarantee, counted from your go-live date — everything you’ve paid is refunded. | Not published. You can call its AI (“Talk to our AI”) or book a 20-minute live demo. Source : Avoca page for “Guarantee or trial” (opens in a new tab) |
| Time to go live | Live in 2 business days once we have access and your approvals. | “Most customers are live within 2 weeks of onboarding,” according to its ServiceTitan Marketplace listing. Source : Avoca page for “Time to go live” (opens in a new tab) |
Prices in Canadian dollars, plus applicable taxes. Avoca amounts are shown exactly as published, in the currency shown.
Fit, not features
Which one should you choose?
Both are good at different jobs. Start with the reasons Avoca may suit you better.
Choose Avoca if…
- You run ServiceTitan and want booked jobs written straight onto your board, matched to existing customer records.
- You want more than answering: outbound campaigns, speed-to-lead, Google Local Services Ads, call scoring and analytics from one vendor.
- You need a vendor with a SOC 2 Type II report your team can review; Avoca’s trust centre offers one on request.
- You run several brands or a call centre: Avoca supports multi-brand rollouts with per-brand setup, and hands calls to your CSRs with the full context.
Choose Infold if…
- You want to see the price before you talk to anyone: C$699/mo billed yearly (C$8,388), or C$999/mo month-to-month, for 100 handled calls a month.
- Your bookings live in Google Calendar, Microsoft 365, Open Dental, Shopmonkey or HubSpot, or in another system we connect during setup, rather than ServiceTitan.
- You want every caller told up front that they’re talking to your AI assistant.
- You need call data stored in Canada by default, with Canada-only processing available.
What does Avoca do that Infold doesn’t?
Avoca covers more of the front office. Besides answering calls, texts and web chat, it runs outbound text-and-call campaigns, follows up new leads from every source, connects to Google Local Services Ads, and scores calls for coaching and analytics. Infold focuses on the phone: answering, booking where your calendar is connected, texting confirmations, transferring to your team, alerting you about urgent calls and sending a morning summary.
Which booking systems does each one work with?
Avoca is built around field-service software. It’s a ServiceTitan certified app that books jobs onto your board in real time and matches existing customers to avoid duplicate records, and its home page also shows Housecall Pro and FieldRoutes. Infold books, changes and cancels in Google Calendar, Microsoft 365, Open Dental, Shopmonkey and HubSpot today; other systems are connected during setup. If your board lives in ServiceTitan, ask both companies to show a real booking on your own account.
Will callers know they’re talking to an AI?
With Avoca, it’s your decision: its FAQ says the choice “is entirely yours” and notes that many HVAC businesses pick a natural-sounding voice. Every Infold greeting says it’s your business’s AI assistant, and callers can still reach a person by your rules.
Where is call data stored, and what can you check?
Avoca doesn’t publish a hosting region. Its privacy policy says data “may be processed outside your country of residence”, and its trust centre offers SOC 2 Type I (2025) and Type II (2026) reports and a subprocessor list on request. Infold stores call data in Canada by default; live call steps — the phone line, speech, AI model and voice — use the providers on Infold’s subprocessor list (to be published before launch) unless you choose Canada-only processing, which keeps every step in Canada. Whoever you choose, ask where each part of a call runs: the phone line, speech recognition, the AI model and storage.
How do you find out what Avoca costs?
By booking a demo: Avoca doesn’t publish prices, setup fees or contract terms on its site. Infold’s prices are public. C$699/month billed yearly (C$8,388), or C$999/month with no contract. Setup is included. Both Infold plans include 100 handled calls a month; extra calls are C$4.99 each. Prices in CAD, plus applicable taxes.
How to switch
How do you switch from Avoca to Infold?
We build and test your Infold receptionist first, then you change where your line forwards — usually one setting with your phone provider. Avoca doesn’t publish its contract terms, so check your agreement’s notice period and keep Avoca answering until Infold has passed its test calls on your real services.
Live in 2 business days once we have access and your approvals. You keep your number the whole time.
- Call forwarded · 9:18 PM Answered from your approved info
- Booked Thu 9–11 AM Confirmation texted to the caller
Sample cards · fictional calls, real workflow
- Day 1
Step 1: A 30-minute setup call
Your hours, services, the prices you quote, your booking rules and who gets urgent calls.
Setup call · 30 min Example- Hours
- Services
- Prices you quote
- Booking rules
- Urgent contacts
Accepted - Days 1–2
Step 2: We build it — you try to break it
We connect your calendar and tune your receptionist until it handles your hardest calls.
Test call Example- You, testing
Can I get a discount for cash?
- Infold
I can’t promise that — the team will call you back.
Only your approved answers
- You, testing
- Go live
Step 3: Change where calls forward
Point your line at Infold, then wind down Avoca on its notice terms.
Call forwardingYour phone rings you first. No answer after 4 rings, or the line is busy? Infold answers.
Example setting. You choose when calls forward.
Infold pricing
What does Infold cost?
C$699/month billed yearly (C$8,388), or C$999/month with no contract. Setup is included. Both Infold plans include 100 handled calls a month; extra calls are C$4.99 each. Prices in CAD, plus applicable taxes.
- Extra calls C$4.99 each, never more than C$499 a month without your OK
- 30-day money-back guarantee, counted from your go-live date
- Live in 2 business days once we have access and your approvals
Managed AI Receptionist
C$699/month
Billed yearly at C$8,388. Setup included. 100 handled calls a month.
Save C$3,600 a year compared with monthly
C$999/month
Setup included. 100 handled calls a month. No contract — cancel by email any time.
Extra calls C$4.99 each, never more than C$499 a month without your OK. Prices in Canadian dollars, plus applicable taxes.
30-day money-back guarantee. If Infold isn’t right for your business, email us within 30 days of your go-live date and we’ll refund everything you’ve paid — setup and extra calls included. One guarantee per business.
Questions
Infold vs Avoca: common questions
How much does Avoca cost?
Avoca doesn’t publish prices on its website; its main next step is booking a demo. Infold’s prices are public: C$699/month billed yearly (C$8,388), or C$999/month with no contract. Setup is included. Both Infold plans include 100 handled calls a month; extra calls are C$4.99 each. Prices in CAD, plus applicable taxes.
Does Avoca work with Canadian businesses?
Avoca’s help centre says its business compliance form supports US and Canadian addresses. It doesn’t publish where call data is hosted, so ask before you sign. Infold stores call data in Canada by default.
Can Infold book into ServiceTitan?
ServiceTitan isn’t one of the systems Infold connects today — those are Google Calendar, Microsoft 365, Open Dental, Shopmonkey and HubSpot. Other systems are connected during setup, so confirm yours on your demo. Where a system can’t be connected, Infold still takes the booking request and texts your team to confirm. If ServiceTitan runs your business, Avoca’s certified integration is a strong reason to choose it.
Is Avoca SOC 2 certified?
Avoca’s home page says it is SOC 2 certified, and its trust centre lists SOC 2 Type I (2025) and Type II (2026) reports, available on request. Infold makes no certification claims; it stores call data in Canada by default, with Canada-only processing available.
Does Avoca tell callers they’re talking to an AI?
It’s up to the business: Avoca’s FAQ says that decision “is entirely yours”. Infold always tells callers: every greeting says it’s your business’s AI assistant.
How we compare
We open each company’s public pages on the date shown and only state what they say, with a link. Prices are quoted as published, in the currency shown — we don’t convert them, and where we add up a monthly total we show the sum. Where a company doesn’t publish something, we write “Not published”. We re-check every comparison at least every 90 days.
Spot an error? Email hi@infold.ai and we’ll fix it.
Company and product names are trademarks of their owners. Infold isn’t affiliated with the companies compared.
Sources · last checked October 28, 2026
- Avoca home page Opened October 28, 2026
- Avoca pricing URL (returns “not found”) Opened October 28, 2026
- Avoca inbound AI and FAQ Opened October 28, 2026
- Avoca + ServiceTitan integration Opened October 28, 2026
- Avoca on the ServiceTitan Marketplace (implementation and go-live) Opened October 28, 2026
- Avoca trust centre (SOC 2 reports, subprocessors) Opened October 28, 2026
- Avoca privacy policy (effective January 29, 2025) Opened October 28, 2026
- Avoca help centre: business compliance Opened October 28, 2026
Keep comparing
Hear how Infold would answer your calls.
Bring your hardest call to a 20-minute demo — and the questions you’d ask Avoca. We’ll show you the same call handled by Infold.